Privacy Policy

Last updated: 5 November 2026.

Who to contact

This website presents the services of Tuga Driving School, providing driving tuition in London. For questions about personal information, contact info@tugadrivingschool.co.uk. The source website also uses the name Tuga Driving School Ltd; its full registered identity, company number, registered office and registration jurisdiction are awaiting confirmation.

Website contact forms

The enquiry form asks for your name, email address, telephone number, postcode, driving experience, transmission preference, course choice, available days and times, and a message. The details are used to pass your enquiry to the school so it can respond and discuss suitable driving lessons. Please avoid entering payment card details, licence documents or sensitive health information in the message field.

Contact-form messages are delivered through Resend, using the operational sender clients@insularagency.com, to info@tugadrivingschool.co.uk only. Your submitted email address is used as the Reply-To address so the school can reply to you. The message content passes through Resend and the receiving mailbox service for this delivery.

Sending an enquiry does not sign you up to a marketing mailing list and does not itself confirm a lesson booking or payment. Agreeing to the service terms does not give consent to advertising, tracking or marketing. Tuga’s own pages do not add analytics or advertising trackers. Optional third-party content may use its own technologies as described below.

The website validates submissions and applies request limits. Submitted personal information is not written to application logs. Email delivery providers and the receiving mailbox can still retain message content and technical delivery records. If delivery fails, the form displays an error so you can try again or contact the school directly.

Email provider, records and retention

See Resend’s privacy policy, its subprocessor list and its data processing and retention information. Resend states that it stores customer data, including message content and delivery records, in the United States; selecting a sending region does not change that storage location.

Resend publishes a standard 30-day email and log retention period for Free, Pro and Scale plans, with flexible retention on Enterprise. The applicable account configuration has not been confirmed for this notice. The school must also confirm how long it keeps enquiries in its mailbox and other records, or the criteria used to delete them. The provider’s standard retention period does not establish the school’s own retention period.

Resend describes its data-processing agreement and international-transfer mechanisms in its Data Processing Addendum. The responsible business must confirm the arrangements that apply to this website and its providers. This notice does not claim that information stays in the UK or that transfer compliance has been independently established.

Book Now: TotalDrive booking enquiries

The Book Now page offers a separate embedded booking-enquiry form provided by TotalDrive (Total Drive Software Ltd) at www.totaldrive.app. This external form is blocked by default. It loads only if you allow the separate TotalDrive booking enquiry choice.

Loading the form connects your browser to TotalDrive, which receives technical request information and may use its own cookies or similar technologies. If you choose to submit it, the contact and enquiry details requested by that form are sent directly to TotalDrive for the school’s enquiry workflow. It is a separate enquiry route from the website contact forms delivered through Resend. Loading or submitting an enquiry does not itself confirm a lesson booking or payment.

Read TotalDrive’s full privacy policy (PDF) before using the form. The school must confirm the controller/provider arrangements, lawful bases, intended access and recipients, retention and any applicable transfer safeguards for its use of this service. No fixed retention period, exclusive data location or general marketing permission is asserted by this website.

Website delivery and security

This migrated website is hosted on Cloudflare Workers. Cloudflare receives technical request information, which can include your IP address, browser information, requested address and request time, to deliver and protect the website. The school must confirm its applicable logging settings, retention and contractual safeguards; no fixed retention period or data location is claimed here. See Cloudflare’s privacy policy.

Maps, reviews and external links

Optional Google Maps and third-party review resources may receive technical information when loaded. The map and review resources are blocked until you choose to allow the relevant category. They have separate choices, both off by default. You can reject these categories or change your choice using Privacy choices in the footer. The Cookie Policy explains this control.

Following a link to WhatsApp, a social network, Google or another website takes you to that provider’s service, whose own privacy information applies. This website’s cookie choices do not control activity on a separate website that you choose to visit.

Your rights

Depending on the circumstances and the lawful basis used, you may have rights to access, correct or erase your personal information, restrict or object to its use, and receive information in a portable format. Where processing relies on consent, you can withdraw it. Contact the school using the email address above to make a request.

You can raise a concern with the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Updates

This notice will be updated when the missing business details and processing arrangements are confirmed or when the website’s use of personal information changes.